Policy overview
The availability of all content curated and distributed by Vertali Media is expressly subject to alteration without prior notice. In accordance with legally binding licensing agreements established with content producers, studios, and rights holders, Vertali Media may be obligated to enforce geo-restrictions, thereby limiting or preventing access to specified titles within certain geographical territories.
Furthermore, Vertali Media retains the exclusive and discretionary right to amend the distribution strategy for any title. Such amendments may encompass, but are not limited to, phased regional deployments, staggered release schedules, or limited-duration availability windows.
Consequently, your ability to access any individual title is not perpetually guaranteed and may be suspended or fully revoked in adherence to these contractual obligations and other operational imperatives.
Governance of Regional Rights
Vertali Media’s Regional Rights Council coordinates licensing, distribution, and compliance activities across all territories in which the platform operates. The Council aligns contractual commitments with internationally recognized principles of digital rights, cultural respect, and equitable access.
We maintain a Rights Matrix that maps every title to its licensing scope, effective dates, exclusivity obligations, and geographic availability. The matrix is updated in real time as contract amendments are executed, and it informs catalog labeling, recommendation eligibility, and user notifications.
Vertali Media’s AI systems may automatically evaluate users’ historical engagement, viewing behavior, and interaction patterns—including records maintained since the inception of Vertali Media—to forecast demand, manage waitlists, and enforce regional availability rules. These models undergo fairness assessments to ensure that audiences in emerging markets or underserved demographics receive proportionate access opportunities.
When rights expire or availability shifts, impacted users receive advance notice through in-product banners, email alerts, or optional push communications. Notices describe the reason for change, identify any associated contractual obligations, and highlight appeal or feedback channels.
Audit logs record every change to a title’s availability, including the contractual justification and approvals granted by the Licensing Governance Office. Logs support internal reviews, partner audits, and regulatory inquiries.
Where national or regional authorities impose additional accessibility or content classification requirements, Vertali Media adapts its presentation and metadata to honor those expectations while safeguarding user autonomy.
User Rights, Fairness & Remedies
Vertali Media recognizes that sudden catalog shifts can affect viewing plans, educational projects, or accessibility accommodations. We therefore offer alternative recommendations, curated editorial features, or temporary access extensions when permitted by contract.
Users may submit availability appeals if they believe a restriction was applied in error. Appeals are reviewed within ten business days by a panel that includes licensing specialists and user advocates. Decisions explain the factors considered and indicate whether future adjustments are feasible.
For households subject to multiple overlapping restrictions—such as regional limitations combined with wellness safeguards—we provide consolidated dashboards that explain how each rule operates and how historical engagement data factored into the determination. This transparency supports informed planning and fosters trust.
Community feedback is solicited through surveys and regional advisory councils. Insights are incorporated into contract negotiations, ensuring that future licensing rounds consider demand patterns, cultural representation, and accessibility needs.
Vertali Media collaborates with rights holders to develop inclusive release strategies. This may include staggered subtitling, alternative audio tracks, or expanded accessibility metadata. We document these commitments and hold partners accountable through regular reporting.
When contractual or legal obligations necessitate permanent removal, we preserve non-personal usage metrics to evaluate the impact on different user cohorts. These metrics guide future acquisitions to address gaps and maintain equitable representation across regions.
Operational Oversight & Transparency
The Licensing Governance Office convenes monthly reviews with representatives from legal, content strategy, accessibility, and technology teams. Reviews assess compliance status, analyze AI model outputs for bias, and evaluate user feedback metrics.
We publish regional availability summaries that highlight upcoming changes, notable expirations, and expansions into new territories. Summaries include contextual commentary on how AI-evaluated engagement trends influenced scheduling decisions.
Vertali Media conducts scenario planning for contingencies such as partner insolvency, geopolitical disruption, or regulatory shifts. Plans identify fallback content, substitution rights, and user communication protocols to maintain continuity of experience.
In markets with co-regulatory frameworks, Vertali Media participates in industry councils to share best practices, contribute to policy development, and advocate for user-centric approaches to content distribution. Participation ensures alignment between internal governance and broader industry standards.
All regional rights processes undergo internal audits at least annually. Audit findings are tracked to remediation, and completion status is reported to the Board’s Risk, Compliance, and Ethics Committee. Summaries of improvements are shared with users to demonstrate accountability.
Through these mechanisms, Vertali Media maintains a transparent, equitable rights management system that respects contractual commitments while championing user access and trust.
